Shipping Policies

Please note that carriers may experience shipping delays during high volume shipping seasons. During these times, please allow extra time for your package to arrive.

 We strive to send your Elephant Organics out to you as quickly as possible so that you can begin enjoying your products!

Most orders are processed and shipped out within 72 hours of receipt, however, please allow extra time during busy holiday seasons. You will receive e-mail updates regarding the status of your order.

Standard Shipping Options:
Free standard shipping is offered to addresses anywhere in the US on orders totaling $50 or greater (excluding tax). If your order is $50 or over, please make sure to select the “free shipping” option during checkout.

– For orders under $50, shipping anywhere in the US is $10.00.

– Most Standard Shipping orders arrive 2-7 business days after the order has been processed and shipped.*

Upgraded Shipping Options:
If you would like to receive your Elephant Organics order sooner, you can choose from our upgraded shipping options:
– Expedited shipping is $20 to anywhere in the US – most Expedited orders arrive 2-5 business days after they are shipped*.
– Express shipping is $25 to anywhere in the US – most Express orders arrive 2-3 business days after they are shipped*.

We will e-mail you after your order ships so that you can monitor the progress of your order as it is on its way to you. If you do not receive Order Confirmation and Shipping e-mails from us, please check your Junk or Spam folders. Unfortunately, sometimes our order updates end up there.

Questions about your order? Contact us via e-mail

*Please note that transit times do not include order processing time. The above transit times are estimates, and we cannot guarantee that items will arrive in the windows given. Inclement weather, natural disasters, increased volume, and  holiday seasons may cause shipping delays. After shipping the order, we are not able to make changes to shipping service level selected, nor are we able to update the shipping address.